Nerve of this ebay buyer!

George do yourself a favor and invest $50 or so bucks and buy a universal charger. They will fit most laptops so you can at least power it up, get to the bios screen and take a picture of it. That way you can put a picture of what it has exactly inside with a picture of the laptop. You might even get a few more $$ for it if you show that it powers up and has a good screen.



I enjoy your posts George but I think you have to start crossing your t's and dotting your i's a little better. Accuracy to detail is important when you want to make a sale. If you are selling as parts machines only try a computer repair shop, you may be surprised what you can get for them.

Originally Posted by BRASSCATCHER

George do yourself a favor and invest $50 or so bucks and buy a universal charger. They will fit most laptops so you can at least power it up, get to the bios screen and take a picture of it. That way you can put a picture of what it has exactly inside with a picture of the laptop. You might even get a few more $$ for it if you show that it powers up and has a good screen.

I enjoy your posts George but I think you have to start crossing your t's and dotting your i's a little better. Accuracy to detail is important when you want to make a sale. If you are selling as parts machines only try a computer repair shop, you may be surprised what you can get for them.

Bought one once, for my wife's laptop. After the second time of using it, the thing burnt out.

Just got off the phone with Ebay Customer Support. Explained the entire situation to them. How i searched, and listed. The buyers feedback and then email.

The gentlemen put me on hold for around 10 minutes, while he spoke to his supervisor. While he was doing that, I googled the specs for the laptop, and it wouldn't even have a 2.2ghz CPU. Guess the guy i copied the add from, put in a 2.2ghz. Not like the buyer knew that i copied certain parts of the add of course.

Anyway, ebay agreed with me that if he left me positive feedback, then that generally only happens after they inspect and test out the item to their satisfaction. The rep, Daniel told me, that the only thing he would say, is that if I wanted to keep the buyer happy for the future, Offer either a full refund, or $10 to $15 for the miss information.

I asked Daniel if I would be required to refund the purchase plus shipping. He said, that was solely between the buyer and I. He said, that ebay's polices is that if you do a full refund, it is just the purchase price, minus shipping, unless me, as the seller decides to do shipping. Good thing, i no longer include the shipping costs.

So, I emailed the buyer back, explained that i do recycling, how i go about listing items for sell, and that it was not my intent to deceive him. I also provided him the link to the specs page showing that the laptop, wouldnt have a 2.2ghz cpu chip, but only a 1.8ghz cpu chip.

i informed him, that the seller i copied the ad from, must have put in a custom chip, since regular specs doesnt include one, but since it was in the listing, I would do a full refund, if he sent it back in the condition he received it in, minus shipping charges.

I also provided him the ticket number for the ebay call.

We will see how it goes.

Originally Posted by JohnC4X4

Any Feed Back left by the Buyer would have no impact on a PayPal or eBay claim

The Buyer has 45 days from payment date to open a claim
In this case it would be a SNAD claim
Significantly Not As Described
Ad indicated 2.2 but unit only had 2.0
Buyer would have to foot the bill for the return shipping
Then Buyer would get a FULL refund
Item price + what they paid for the original shipping & handling
Refund would be withdrawn from your Selling account once the Buyers DC showed delivery had been attempted

That is why I contacted ebay, and I recorded the conversation, just like they do with us. The rep told me that refunding him shipping and handling was my choice. I might be out the money he paid for the laptop (no big deal) but I will be darn if I will be out the shipping charges.

Anyway, all said and done, and it is over.