Nerve of this ebay buyer!

If selling anything as-is or for scrap, etc., there is a one-word rule of thumb to always follow: DISCLAIMERS!



Every listing I have that is as-is, or scrap, or no returns, has a disclaimer in almost every sentence. Yes, I will lose some potential buyers because they just don't want to take a chance. But if the price is right the item will sell. In your case, I would have simply listed the item with the information off of the tags/labels and added photos of those labels, then state that you can not guarantee anything other than what the label says. Let the buyer research the information (in this case the specs on the computer) and purchase it based on his own research. Be clear that the buyer is getting it as-is with no warranties or returns.

So many problems with buyers can be avoided by clearly communicating in the item description. If you don't know, then don't guess. Just spell it out in the listing that you are not familiar with the item to offer anything more than a basic description. I don't have many problems on ebay, and I attribute that to clearly stating what I know, or don't know, about a product. Luck has nothing to do with it.