Nerve of this ebay buyer!

**JohnC4X4** · 06-27-2013, 12:18 PM

Any Feed Back left by the Buyer would have no impact on a PayPal or eBay claim

The Buyer has 45 days from payment date to open a claim
In this case it would be a SNAD claim
Significantly Not As Described
Ad indicated 2.2 but unit only had 2.0
Buyer would have to foot the bill for the return shipping
Then Buyer would get a FULL refund
Item price + what they paid for the original shipping & handling
Refund would be withdrawn from your Selling account once the Buyers DC showed delivery had been attempted

**GeorgeB** · 06-27-2013, 05:31 PM

Originally Posted by JohnC4X4

Any Feed Back left by the Buyer would have no impact on a PayPal or eBay claim

The Buyer has 45 days from payment date to open a claim
In this case it would be a SNAD claim
Significantly Not As Described
Ad indicated 2.2 but unit only had 2.0
Buyer would have to foot the bill for the return shipping
Then Buyer would get a FULL refund
Item price + what they paid for the original shipping & handling
Refund would be withdrawn from your Selling account once the Buyers DC showed delivery had been attempted

That is why I contacted ebay, and I recorded the conversation, just like they do with us. The rep told me that refunding him shipping and handling was my choice. I might be out the money he paid for the laptop (no big deal) but I will be darn if I will be out the shipping charges.

Anyway, all said and done, and it is over.