Originally Posted by
scrappygirl
WOW....REALLY, now that's professional! All this over 19.50.....you seem to be making a mountain out of a mole hill and YES, NOW I'M FRUSTRATED. After this I believe h**l will freeze over before I would do business again.
Actually I'm incredibly impressed that they paid you without receiving the product. As you said before in this thread, you believe it is not TantalumRecycling's fault the package was lost. Many companies would ask you to sort it out with USPS or ask that you file an insurance claim for lost product. MOST companies would not pay for material they did not receive.
I have done business with this company and would highly recommend them. I don't see the problem in their response to you and I feel that your reaction was uncalled for especially after you received prompt payment for product they did not receive, but that's my opinion.
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