Originally Posted by
miked
Opening a case against you is not a bad thing
Unfortunately that's no longer going to be true.
Ebay is changing the way they rate sellers soon and cases opened against you regardless of the outcome will count against you. In the statement they put out about it their reasoning is that "research" has showed them that just the simple fact the buyer had an issue gives them a negative view and makes them less likely to make another purchase on ebay. Therefore even if the case is closed with everyone happy and positive feedback given all around it still counts toward your seller ratings.
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