1st one for me: buyer reports damaged goods

Depends on what the price is you sold it for but I would agree with those options and how you've been handling it so far. That's honestly what I usually do, unless it's an item that only cost $20 or less, then I just refund the money and don't worry about it. It's been working so far, 1222 feedback at 100%...knock on wood...



At least he hasn't opened up a case with ebay yet, although there is a benefit to that. I sold a printer not long ago, untested/as-is and the buyer opened up an ebay case for the paper jamming. No problem, he returned it and we refunded him, everyone's happy, but here's the weird thing...when we shipped the printer it cost us I think 20 dollars or so, but with the ebay case, ebay gives the buyer an option to print a prepaid shipping label that then got charged to our ebay account and somehow ebay's preprinted label only cost $8? Wish I could get cheap rates like that!

Originally Posted by miked

If you use ebay shipping as a seller you also get discounts, and you print the per-paid labels. Mike

I do, all of my shipping goes through it, but I've never found a way to ship a printer for only $8 (from Texas to the northeast)