You have to protect the idiots!! People like that will definitely lie about the situation as a whole and bring your business down considerably. I remember I went to one yard that was a little bit out of my way to see how things were there and the 3 times I went on their scale my truck weighed 3 different weights like a 2-400lb swing. I went to the office and asked to speak to a manager and they blew me off. Needless to say me and a few others I told about the situation don't go there anymore. I know my loads aren't big anyway between 200-2000lbs on a good day, but also the other 5 people I told don't use that yard any longer. That's a lot of weight throughout the year though. So far this year myself I brought in just over 6 tons of steel not including non-ferrous. So it all ads up in the end.
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