$$$ Buying Electronic precious metal scrap! $$$ - Page 93

Originally Posted by mikeinreco

don't get me wrong I use your service on the regular but you may want to adjust your pricing to reflect that........There is .15 cents difference between cd/dvd boards and large socket mboards........I also assumed mine were being mixed with large socket which I didn't have a problem with........Thanks again for continued service

Gotcha! Just had someone drop off tell me the difference between the site and forum pricing of $.15/lb. Next price adjustment I will inflate a category to "make it up". Is impossible for us to track it down at this point.

backplanes very on quality and range in price from $1.65/lb up to $4.00/lb.

Originally Posted by IamTheGreatest

Hey Mario, how's que looking nowdays. You on vacation, have a lot of people on vacation?

Things are going smooth... just about on target. If you are behind or something doesn't look right, please email us in with the lot id so we can tackle it: info@CashForComputerScrap.com
Thanks!

Originally Posted by PinkFloydEffect

This guy never returned my message, then proceeds to post here which shows he ignored my message. It has been weeks!

SO I decide to send anyway, arrives on a Thursday, they process it the following Tuesday morning, here we are Wed 36 hours later and no payment has been issued. I was not happy with the sorting breakout, which I have always been happy with.

Needless to say I will never sell them a single thing ever again, customer lost. Time to try other buyers!

Hello
It is unreasonable to accuse me of ignoring messages. Please understand I personally don't handle all emails. I do NOT ignore emails. As a company, we DON'T ignore messages. You have been a long time customer, I am surprised this is your belief.

I see one message from a few weeks back
"Do you buy batteries of any kind? Cell phones? Do the phones have to be disassembled or?

Thanks "

I had emailed you back saying please email the inquiry in with specifics so we can price it out.

Can you PM me the details of the lot # so I can look into it?

I think I know what your email address is... I just checked our inbox and all I see is the acceptance of the shipping quote, nothing else. Where are you sending the emails to?

Happy to work towards a resolution here!

Originally Posted by PinkFloydEffect

This guy never returned my message, then proceeds to post here which shows he ignored my message. It has been weeks!

SO I decide to send anyway, arrives on a Thursday, they process it the following Tuesday morning, here we are Wed 36 hours later and no payment has been issued. I was not happy with the sorting breakout, which I have always been happy with.

Needless to say I will never sell them a single thing ever again, customer lost. Time to try other buyers!

Just called and left a voicemail message today 8:28AM ... I was able to find the lot ID #.
Let me know when you have some time. Thanks!

No I was never paid, just send my payment based on your sorting and I will be out of your hair. I'm done, no time to nickle and dime over a test sample. These type of packages are sent for a reason.

Originally Posted by PinkFloydEffect

No I was never paid, just send my payment based on your sorting and I will be out of your hair. I'm done, no time to nickle and dime over a test sample. These type of packages are sent for a reason.

It isn't about being in our hair... it is about us doing what we said we were going to do. I found your lot, it is similar to previous lots in overall value. I am not sure what you mean by test sample?

I can't assist you with anything if you don't clarify. I have no emails from you regarding anything on this lot other than accepting the shipping quote.

Regarding not answering your question, I don't even see any batteries in this lot, which was your question you had inquired about, which I didn't get an email regarding that.

I have checked spam, as well as junk, no emails. Do you have an alternate email you are sending emails from?
Who/where are the emails going to and from where?

When I say "I have no emails from you" I am not insinuating they weren't sent. We physically can't locate them or have not seen them... meaning not in our possession or overlooked if you are sending from another email, not registered to you account and may be ending up in junk/spam.

Thanks!

Originally Posted by PinkFloydEffect

Test sample = this is an alias (my bulk is sent under my actual name/info, this is a friends I use with permission). If you notice I use this info once a year in small batches to verify my large crates will yield well.

The message I sent you was here on this site, and it was never returned here on this site. No private messages were returned, however after it was sent I saw you posting here which was aggravating. I appreciate the phone call and apologize I am not able to take it.

I am not here to bash you, and I hope nobody uses my experience to judge theirs. You have been great over the years honestly.

I received the payment, so I thank you for that. I think I am leaving the scrap business all together with.

Therein lies the challenge. We have a very strong/solid reputation and have had experience with us. Why the need to send "test" material using an "alias"?

The only thing I can think of is perhaps I sent the message and was restricted on times between messages. I am shocked that I wouldn't have responded.

I am still waiting to hear back about how we haven't responded to any messages, unless you are referring to one PM on here.

Although your intent isn't/wasn't to bash us, that was the way it was received. There was no mention or indication of us being dishonest in this transaction or any others... I do appreciate you mentioning experiences have been positive.

I am at a loss here on how we can possibly better service when nothing was answered. I also don't know what you meant by you will take your business elsewhere and now you may leave scrap all together? Why are you leaving the scrap business?

I've dealt with you before I believe. Sometimes we need to take a breath and have patience, particularly over holiday weekends. I don't speak for EWasted obviously but in our shop we staggered the holiday where I covered the holiday while everyone else took vacation, then I took a few days while I had staff on hand. We continued a partial production throughout the week before and after. We also understand that when everyone else gets some vacation time stored up to use they tend to send us material in literal droves. It happens so far, like clockwork every year. Holidays before and after are ALWAYS an influx of inbounds. The two months leading up to fiscal year end and christmas are ALWAYS busy and we are in that period now. Patience is a virtue. You absolutely need to understand we are not walmart or amazon. You can have quality service, accurate service or fast service, pick two.

I apologize if I've overstepped, but it needs to be understood ALL buyers active on this forum are here to provide five star service and many times we do that on skeleton crews, late nights and weekends, all so you can get paid the absolute best prices available.

My association with Ewasted has been since late 2011 through this summer. I communicate via his web site and have had not communication issues. When I read you haven't received responses to your messages I assumed you were using either his website or his email. Each of the buyers have pointed out their preferred method of contact and Ewasted has as well.

I suggest you used the preferred methods with all buyers giving you both the most direct and reliable communications.

You will notice you referred to your messages being ignored and Ewasted referred to not being able to find your emails. 73, Mike

pricing current?