Since most of what I deal with is E-Waste then I use a different approach. I pull up in a SUV (with or without a trailer) instead of an old pick-up with sidewalls. I come it to the place in khakis and a polo-shirt instead of a T-shirt and Liberty overalls. I try to be someone you'd want in your shop/office. I'm a nice as can be and I try to be fair as well. My price is so/so. There isn't much in my area and most people are doing E-Waste on the side so I try to present as professional image as I can. Keep in mind I live outside of Huntsville... Think NASA, Redstone Arsenal, and TONS of military contractors. I'm just starting out with all the fees and expense that comes with that so I cannot offer amazing prices but I can be service minded.
If the golden rule is treat people like you'd want to be treated than the platinum rule is to treat people how they expect to be treated.
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