Quote Originally Posted by GeorgeB View Post
That is my point. Regardless if it is ebay, or anyone else, that is just plain business practice. You never take someone at their word. If ebay/paypal cannot understand how normal business practice like that really and truly works, then I wouldn't be at all surprised to find out they have been sued before, and most likely settled to avoid being in the news.
I totally understand your point, I do agree with you 100%, but the reality is that this is not the way it works in real life. Walmart will give you a refund on things purchased at other stores (people come in with no receipt and if they make enough noise they will get store credit), restaurants comp meals all the time that someone says was bad (even though they ate most of it), Paypal and Ebay are going to side with the Buyer, they have to in order to stay in business.

It sounds like your problem is that you need to decide on what fights are worth fighting.

Ebay and Paypal are both designed to protect the BUYER. You can do a google search on "screwed selling on ebay" and will find THOUSANDS of complaints from sellers that just got the short end of the stick. The more searches you do the more complaints you will find. I've seen people have tens of thousands of dollars frozen in their paypal account.

I have better things to do with my time then fight a losing battle with Paypal over a few dollars. As I said before, this is the reason I do not sell high dollar items on ebay. I will find another outlet. You should be completely prepared to LOSE anything you are selling on ebay and eat the shipping costs.

I could buy your RAM, send you a message via ebay that it was bad, send you an empty padded envelope with tracking, and guarantee you 100% I would get my money back while keeping the memory. Other posters here will tell you the same thing. It's part of doing business on Ebay, you just hope you avoid the slugs and honest people buy.



By all means, run your business what ever way makes you happy and the most money. I'm certainly not criticizing your practices or ethics. I'm just give you a few thoughts so that you don't have to learn an expensive lesson the hard way. Why reinvent the wheel?