I have been using the same yard for 20 plus years. It was originally a locally owned yard but sometime back it was snapped up by a large corporation. For a long time I had to watch them very closely. They would cut my weight and improperly categorize my metal. Their favorite was to call aluminum (that I had personally cleaned) irony. Anyway, it was always stressful. Suddenly, about two years ago, things started to change. Maybe new management but now the scales are all computerized so there is no messing with the weight and instead of trying to cheat me on my metal they actually go through it with me, explaining how I can better separate it to make more money. It is like a whole new place. Lots of help and friendly people instead of grumps. It has become a pleasure working with them now.

I wonder if it has to do with the coming of competitors that were not there before...