I have not run into any problems with the yards I use, they have been very helpful and answer any questions. I use several different yards because one will pay top dollar for copper and brass another one will top dollar for aluminum and insulated copper and another will pay top dollar for electric motors and so on. I think that most of the people that say they get ripped off are the ones that don't know any better. They will go to a restaurant and check the bill before they pay for their dinner but won't look at the weigh ticket before they leave the pay window. My opinion