So after quite a few payment issues like lost paperwork and excessive payable times I was assured the kinks with payment were worked out. I brought a load of 426lbs of transformers into the Orlando ARCOA on Sept 14, 2012. I was given a vendor form stapled on top of my scale receipt that states payment terms are NET 15 and was told about the 15 day maximum payment time after I was "assured" everything was worked out. After 20 business days past I called the Orlando ARCOA facility and followed up with an email to both the Orlando ARCOA Facility and directly to George. To this day i have not received any email back however I did see the Orlando employee and they told me they also forwarded the email I sent them to George. IT IS NOW NOVEMBER 1, 2012 MORE THAN a month and a half and I still have yet to be paid or hear of payment.
Took in another load on OCTOBER 4th that consisted of items like more transformers and laptop batteries and so forth. I have yet to see payment for these items as well.
The major problem with Arcoa is the Orlando facility has no control other than drop off and logging what you dropped.
I would like to say we have been paid for every load in the past no matter how much of a hassle/how long it took we did not get scammed. Although If you want hassle free service with 15 business day or under payment you might be very disappointed. In my case it is 1.5 month and 1 month and still no payment.
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