$$$ Buying Electronic precious metal scrap! $$$

Originally Posted by kustomcomposites

Hello all,

sent my package to ewasted awaiting updates. So the first thing i would like to note is that if you ship it yourself without them sending you a label, you do not get the same treatment as there prepaid label. I sent my package usps priorty, and its shows delivered on usps.com, however they do not show it as delivered. so i contacted them via the contact us form and this is what i was told. we do not scan your items in when we receive them if you do not use there prepaid labels. no biggie but my usps shows delivered to bedford ohio??? so i'm not sure if they received it or not....

I will update you as i get more info. Just wanted to let you know if you want a delivery confirmation from them you have to use there labels.

Hello
I would like to clarify that you do get the same treatment... there is a step that is missed since we don't have full disclosure or control. With that being said, we don't check items in if you ship it on there own until we actually OPEN it... this has helped us avoid all sorts of headaches.

Originally Posted by kustomcomposites

Completely understand the opening and sorting part. however i wish it would have been said somewhere that it would have been scanned in if i would have used your label. i wrote the lot id on the tag on the outside as well as the packing slip i printed. also why does it show bedford ohio on the USPS website and not the address i sent it too?

Thanks.

We do our best to address all issues of course. As our business changes and as dynamic as it is, it is hard to address all of the changes... particularly with our site, as it is pretty old and went through several expensive revisions.

Regarding the writing on the outside, you have to understand lots of boxes have lots of writing... I have instructed our guys to not look for black writing and to just open it as we process it. It has worked out very well.

Regarding Bedford on the USPS site... the post office is in Bedford, Oakwood does not have a post office, hence it saying Bedford. Pretty common in Ohio atleast.

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Originally Posted by kustomcomposites

Thanks for your time. just the first time dealing with your company so i don't know what to expect.

thanks again..

You brought up a great point! It will be useful for others to see... thank you for the opportunity to earn your business and trust as well