Originally Posted by
dave
Got paid today and also got an e-mail about things moving slow at the dock for Mario. In the e-mail there was mention of gaylords full of totally mixed up, ungraded material that had to be sorted, the way I see this is that that kinda stuffing boxes cost every one of us money and time. Take some time folks and remember that easy on Mario and his crew is better for everybody! Who wants to pay a sorting fee and I can imagine how a guy having to dig out boxes like that all day would have a harder time being really enthusiastic about the task. CFCS is a good company to work with and very well operated; lets take care of them better and watch it come back!
Spoke to them on Chat yesterday, was worried about a box that showed delivered on Thurs but did not show as received in my account. Mario's Chat operator was very responsive and shared that they also had some folks out sick, unsorted Gaylords and a higher than normal number of walk-ins, but would be working thru the weekend to catch up.
Sounds like Mario's great customer service is blessing him with mucho customers ! As it should be
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