Ebay's Return Request Policy

For laptops:

Computers will only be accepted for returns in case of DOA situations. We do not offer returns for incompatible components, nor do we offer returns in case of buyer's remorse. Overclocking will void any warranty that we offer. Our warranty doesn't cover special needs, such as installation assistance, or any other custom situation. We don't warranty software issues (Including viruses), neglect, hardware compatibility issues, issues caused by acts of God, physical damage, unauthorized repairs, or electrical damage. Batteries, power supplies, and power chargers are not covered by any warranty issued by ---------------------. The return shipping must be paid by the buyer. If the buyer chooses to ship without insurance or tracking, we cannot be held liable for any damaged or lost packages. You must obtain an RMA number from us before making a return. We will offer either an exchange or a refund (Our choice). Replacement computers and components will be of the same capacity, speed, and functionality, but may not be the same make, model, BIOS or firmware revision. We will try to send the same make and model whenever possible, but we cannot guarantee this. In the case of returns where we issue you a refund, you will be deducted the cost of shipping. This also applies for items with free shipping. We do not charge a handling or processing fee on shipping, so you will only be deducted the amount that we are charged by the shipping carrier (United States Post Office, UPS, or FedEx).

For CPUs:

Computer components will only be accepted for returns in case of DOA situations. We do not offer returns for incompatible components, nor do we offer returns in case of buyer's remorse. For CPUs, overclocking will void any warranty that we offer. The return shipping must be paid by the buyer. If the buyer chooses to ship without insurance or tracking, we cannot be held liable for any damaged or lost packages. You must obtain an RMA number from us before making a return. We will offer either an exchange or a refund (Our choice). Replacement components will be of the same capacity, speed, and functionality, but may not be the same make,model, or firmware revision. We will try to send the same make and model whenever possible, but we cannot guarantee this. In the case of returns where we issue you a refund, you will be deducted the cost of shipping. This also applies for items with free shipping. We do not charge a handling or processing fee on shipping, so you will only be deducted the amount that we are charged by the carrier (United States Post Office, UPS, or FedEx).

They're very similar, but have some specifics for item types. As far as I'm concerned, you can use my language, but you need to check with WBSTS's policy- a lot of it is based heavily on his. You need his permission for most of it.

This should give you an idea, though. Most people never read these anyways, so they tend not to fight it too much....