Ebay's Return Request Policy

I would love to see y'all's return policy. I have just started selling on eBay and I have been putting no returns and that may be hurting me a little. I dunno. And if I put no returns can eBay still make me refund there money?

Originally Posted by Russryleee

I would love to see y'all's return policy. I have just started selling on eBay and I have been putting no returns and that may be hurting me a little. I dunno. And if I put no returns can eBay still make me refund there money?

Absolutely they can if, in fact, it's not as described. Actually, they won't make you, they'll do it for you. PTS has got it right. Just make sure your ducks are in a row. Give eBay a call and state the facts. You don't need to make any demands. They'll do what is right. At least they always have by me since 1999. The main thing is read and read again eBay policy. Also, if you ask eBay community a selling question, well you're basically wasting your time. I have asked a couple of times and it was immediately obvious that NONE who responded knew eBay policy. Just more of the same, as far as eBay is concerned buyer is always right, blah, blah, not true. Something I see all the time is a seller listing an item as "used" then stating "as is". eBay's definition of "used" over rides anything and everything you may state to the contrary. While researching an IBM Wheelwriter typewriter/word processor, I came across a listing for a gaylord full of them. Selling price was something like $250.00 plus up to $500 freight. They were listed as "used" then in the description "as is because we haven't tested them". In the photo right on top was one with a broken case. That is NOT in eBay's "used" definition! That's just begging for trouble. Heck, I even had a hard time resisting the urge to hit the buy it now button. I emailed and asked if I bought them and stated they were not as described, would they pay the $500 to get them back. No response but the listing changed