Also, the advice to keep communicating with the customer is ill advised. Tell him to return it for a refund, then STOP COMMUNICATING. If he emails you again, tell him to return it for a refund. The more you say, the more ammo they have against you.
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Also, the advice to keep communicating with the customer is ill advised. Tell him to return it for a refund, then STOP COMMUNICATING. If he emails you again, tell him to return it for a refund. The more you say, the more ammo they have against you.
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