
Originally Posted by
miked
I'm the guy who stated he offers the 14 day return on most of my listings. As I stated then if the buyers declares that the item is "not as described" then their are most likely getting a refund with or without a declared "return" policy by you, the seller. So to tow the rope so to speak I include the warranty.
Most of my returns have been legit and most of my buyers who have had a problem have been very good about allowing me to correct it.
I did have a buyer threaten to give me bad feed back if I didn't pay for the return shipping of an item. He did give me a "neutral" feed back which I consider negative.
I put a case against him and won,
ebay removed the "neutral" feedback. I have to say the ebay rep resisted doing anything about it until I pushed them to read the messages from the customer who threatened me with bad feedback. Ebay considers threats to give bad feedback as extortion. Mike.
Agreed Ebay will revise feedback but you have to raise immortal HELL to get it done............Had one guy threaten me so I never even sent him the item, refunded his money and he still left a negative......Spent two hours on the phone with Ebay to get that one removed
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