I just updated my ticket that was opened on 12/9/18. I go and update it every few days with no results so welcome to the club. The money was well spent though because there is so much information that you can access now. I would still be pissed if I paid for a membership and wasn't able to access what I should be able to access.
If it makes you feel any better, know that there ain't s**t going on in the private "Scrap Room". It's definitely overrated.
If that upsets some people, so be it.
Good luck to you.
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