I live about 15 miles from that yard, however I don't go to it because there is another yard about 10 miles from my house. I have, however spoken to some of the people that go to the yard I go to and some have said that they had felt short changed price wise at that other location. Other people I have spoken to have said that they don't like the fact that they don't let you see your weights on the scale rather give you a ticket at one window and you go to the next one to get paid. She must be doing something right though because they are huge. Personally I like the one I go to better because its much smaller and I have a good relationship with the yard guy and the scale is right next to the window where you get paid and the owners are two brothers who are always on site, they manage the cash register. To me sometimes a smaller family feeling is better, don't feel like I'm getting screwed over when I can see my stuff on the scale and watch the man do the math with my weights and prices.