I think many good ideas have been presented but I don't think they address the real issue and that is Aph's guys/employees are not doing what he has told them to do.
If I have assumed wrong or if I'm off base, I apologize. I know nothing about owning or running a business and probably couldn't if I had one dropped in my lap.
I do know how people are and some will take advantage of others in a minute.
Often on big jobs there will be 3 or 4 techs and one has to be lead tech. I take lead a lot because the other guys don't want the responsibility. I assign different tasks to techs and it's up to them to get it done. If they don't then I address the problem immediately.
Aph, I think 2 dozen doughtnuts and a Monday morning meeting would be a whole lot cheaper than any new tool.
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