I have seen this exact same sign/ list many times myself.
Unfortunately I remember it well in that so many of the places I have seen it made it noteable by how well they failed to live up to 90+% of it.
I remember it on the wall of a tire place I went to once and after managing to pizz me right off I pointed it out to the owner and got a serve for being a smartarse. Needless to say I never went there again.

Being the non easily swayed type I am, I tend to look at these things as basicaly meaningless. It seems like a lot of lip service to me. I think they would be better putting these things in the staff room and keeping them in front of the management and employees.



I always think if the business lived up to and did these things, they wouldn't need to put a sign up for me to know what I am to them.
That pretty much pans out for the places I have found exceptional service from and are my favorite places to spend my heard earned.