So the saga of the large NoN Profit organizations continues, what a bunch of nonsense the top management makes huge salary and its a non Profit, getting back to your post, customers come and go, you want to keep the good ones. And let the bad ones fall by the wayside, it seems to me your Margins are about as low as you can go, without getting into the numbers it costs a yard around 40.00 a ton to process shred there really is not much left, they are happy with your company's structure and your payment procedures, they may not with the competitions, you can't run a profitable yard on the hope that the market will turn around and you will make it up on the back end, I would hold my ground and if they leave well I don't think they will, you can not work for nothing and that's what you would be doing. Good luck Remember this one door closes and another one opens.
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