US Postal Service nightmare

Try sending a padded envelope with fedex, you will be running back to usps in no time.

My problem with USPS - THEY DON'T GIVE A RAT'S A$$ - last year, the Tuesday after Martin Luther King holiday I'm at the office working and around 3 PM, I check the mail and there's nothing, 4, 5, 6 PM come and go still no mail. We get mail everyday and 90% of our income comes through the mail. I check at both 7 & 8 PM still nothing. Now I know I have checks in that mail, I'm thinking someone ha s stolen my mail! It's late and a very long day, going to wrap it up for the night and go home. I'm getting in my truck and the mail lady pulls up. I state to her "a little late for mail delivery isn't it?" She says "well at least you got your mail", and drives off. I worked 14 hours plus that day because of the holiday and the attitude she had was wrong. We had been getting our mail latter and latter since this person took over our route. So I go to the post office the next morning to complain about the late deliveries. I wait in line, get to the clerk and say "I would like to file a complaint about my mail delivery getting later all the time now" She says "we don't do that at the counter, you need to talk to the supervisor can you please step to the side". I waited for over 45 minutes for the supervisor. I tell him my problem and he says "We had an unusual event yesterday". I asked "the holiday?" and he says "yes". I'm like this has been a holiday for how many years now? I asked do you have a specific time that the mail should be delivered by? The answer was "no", how about a reasonable expected goal? same answer "no". Do you have a phone number or a form, so as I can file a formal complaint? again "no". I asked how does a USPS customer that's not happy with your service file a complaint then? He says "You just did" and walks off leaving me there talking to myself. The problem with this national institution is not the hard working people most of us deal with, but the management who have it more than good and could care less about anything else except themselves! Any service type of business ran like the USPS would have failed long ago.