One of the biggest concerns we have is what to do when asked a question that we dont know the answer to. I'm always prepared to answer ANY question, because if i dont know i say "thats a great question, but i dont have an answer for you right now. Can I get back to you (in an hour, tomorrow, etc.)". Buy yourself some time to get an answer and think about his next follow up question as well. We all want to have the right answers immediately every time, but it just doesnt happen. Be truthful if you dont know, because most people reward honesty and can sniff out BS in a hearbeat.
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