have you offered to return the HD platters to the customer for their own storage/destruction. i have a bunch of people who will pull the drives before giving me their equipement, or will allow me to return their platters to them the moment they voice concern. i explain that i strip the drives and wipe them with a magnet before drilling or shattering them, but some people would rather have their info back, to stick in a drawer and feel safe about it
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