pissed off and need to find new scrap ard

Customer service is a bad word in today's world. So is respecting your customer, an their money, or in this case their material they bring.

I find it highly amusing. If you can't master the art of Customer Service, you should give up your store/yard/etc. It's a simple feat to accomplish. it really is. As it was said over in BC's thread.."Treat others how you'd want to be treated." Every business should have this on every wall of their building. A little respect and good customer service go a long way. An if you gotta be a jerk, lest learn to do it with a smile. It's not a hard thing to master. I know this! I mastered it long ago after working many years for toys r us. LOL.

Ah well..hope the new yard treats you better then the old one.

Sirscrapalot - That you may retain your self-respect, it is better to displease the people by doing what you know is right, than to temporarily please them by doing what you know is wrong. - William J.H. Boetcker