Originally Posted by
newattitude
Wait, isn't a ''free quote'' free?
Is advertising ''free quotes'' for a clean out but yet, taking things for your time a wash?
If I need a new roof and I look up roofers and they say ''call us we will give you a free quote'', when they come I expect them to measure and give me a *free* quote. Its up to me if I want to accept it or not.
Your opening post makes it sound like (in my situation for example), if the roofing company came to my house to offer me a free quote, I'd have to let them take stuff from my garage to cover their ''free quote'' time.
Free is free, or, its supposed to be. No?
Ah, but you are assuming I advertise free quotes, which I do not. If I drove to every quote request I could spend my life driving around to jobs I don't get, and some of those quotes are pretty distant. What I do is ask the prospect for a general description of what they have, and give them a range based on that. Sometimes they send me pictures.
If I can't give a good quote based in the information they give me, I give them a day we'll be working in their area and have my crew stop by. My drivers are well trained in quoting jobs. They will price the job and if the customer likes it we will do the job on the spot.
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