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    nutpie is offline Metal Recycling Entrepreneur
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    Customer Relationships

    I remove boilers and oil tanks for a plumber friend. I started working with this guy 6 months ago and since then I have gotten no less than 5 jobs through him giving people my phone number. Most recently (two days ago) I got a call from a big plumbing business to haul 6 big hvac heaters. I did not have to remove them from any building, they were right outside in the parking lot waiting for me. I usually charge a fee for removal of most anything, and I wrestled in my mind wether to charge this place or not. I did not charge for this pick up.

    Scrap value - +$65
    Pay for helper (2 hours) - -$20
    Gas/wear and tear - -$12



    Total net profit - +33

    Time - 2 hours= $16.50/hour

    Eventually, as my business grows, I will have expenses such as, Insurance, Income Tax, etc.

    So, just looking at these number I should have charged a fee. But the circumstance of this particular client make me think differently.

    Fin

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