A bad situation was resolved by the fine folks here. I found out on the drive in that they didn't have the right guys available and I'd have to wait for 1.5 hours for the Head Cheese to get back from a meeting. But Laurie came through in the clutch and Larry took good care of me. Amber and Laurie did a great job of walking me through the freight option and took the mysteriousness out of the equation. Thanks, folks!