Results 1 to 17 of 17
  1. #1
    auminer started this thread.
    auminer's Avatar
    SMF Badges of Honor



    Member since
    Nov 2012
    Location
    Allen, TX
    Posts
    1,196
    Thanks
    558
    Thanked 2,232 Times in 826 Posts

    USPS tracking says package was delivered... Buyer says he didn't get it

    Options?

    How long do you let them ""look for it"" before you put their $#!+ on blast?

    Out of clutter, find simplicity. --Albert Einstein


  2. #2
    mikeinreco's Avatar
    SMF Badges of Honor


    Member since
    Dec 2011
    Location
    TENNESSEE
    Posts
    4,572
    Thanks
    1,193
    Thanked 4,725 Times in 2,171 Posts
    If USPS says delivered then that is all the info you have........putting someone on "blast" may not be appropriate action as there are many factors involved.........Possibly paying the extra $3 to get signature confirmation in the future may be a valid option

  3. #3
    kss's Avatar
    SMF Badges of Honor


    Member since
    May 2019
    Location
    PA
    Posts
    586
    Thanks
    237
    Thanked 441 Times in 264 Posts
    Quote Originally Posted by auminer View Post
    Options?

    How long do you let them ""look for it"" before you put their $#!+ on blast?


    Hopefully it was sent priority mail or some other way that has insurance. If so, you can make a claim that it was lost and get your postage refunded and whatever the claimed value of the package was.


    Just some anecdotal evidence, but I had it say "delivered" before and it not actually show up until 3-4 days later. So I'd say give it a little bit.

    you can also make a claim, and they will investigate and get back to you. It has actually helped before.

    https://www.usps.com/help/claims.htm
    Last edited by kss; 06-26-2020 at 08:48 AM.

  4. #4
    SMF Badges of Honor


    Member since
    Feb 2016
    Posts
    90
    Thanks
    1
    Thanked 39 Times in 28 Posts
    Once it's marked as delivered, the P.O. is done. That's what insurance is for.

  5. #5
    greytruck's Avatar
    SMF Badges of Honor



    Member since
    Jan 2012
    Location
    Thornton, Illinois
    Posts
    1,625
    Thanks
    1,357
    Thanked 1,371 Times in 718 Posts
    Aaaaaaaaand this is why i dont ship anything threw the mail..... Beg my pard

  6. The Following User Says Thank You to greytruck for This Post:


  7. #6
    auminer started this thread.
    auminer's Avatar
    SMF Badges of Honor



    Member since
    Nov 2012
    Location
    Allen, TX
    Posts
    1,196
    Thanks
    558
    Thanked 2,232 Times in 826 Posts
    Quote Originally Posted by greytruck View Post
    Aaaaaaaaand this is why i dont ship anything threw the mail..... Beg my pard
    I kinda hoped that I could trust a buyer with a very long positive track record on this forum. The USPS, I don't trust. Due to their lond and NEGATIVE record.

    We'll give it a few more days... See if things work themselves out. What with the beerSARS and all, perhaps incoming packages are going to sit a few days before they are processed, the packing slip read, and the account updated.
    Last edited by auminer; 06-26-2020 at 11:29 AM.

  8. #7
    mikeinreco's Avatar
    SMF Badges of Honor


    Member since
    Dec 2011
    Location
    TENNESSEE
    Posts
    4,572
    Thanks
    1,193
    Thanked 4,725 Times in 2,171 Posts
    Things usually work out so hopefully this will as well.......Things just in general seem to be moving slower than usual.........You can keep us updated hope it works out

  9. The Following 3 Users say Thank You for This Post by mikeinreco:


  10. #8
    auminer started this thread.
    auminer's Avatar
    SMF Badges of Honor



    Member since
    Nov 2012
    Location
    Allen, TX
    Posts
    1,196
    Thanks
    558
    Thanked 2,232 Times in 826 Posts
    Quote Originally Posted by mikeinreco View Post
    Things usually work out so hopefully this will as well.......Things just in general seem to be moving slower than usual.........You can keep us updated hope it works out
    One of the vendors involved has already proactively reached out after seeing this thread. I'm really not trying to rush things through to pay rent or something, I just have a healthy distrust of unfamiliar financial transactions! LOL

    I'm sure this will turn out to be much ado about nothing. But I still greatly prefer cash on the barrelhead face-to-face, but it's really tough to find trustworthy ewaste or e-resale vendors even in a metro area the size of Dallas/Ft Worth!

  11. #9
    SMF Badges of Honor


    Member since
    Feb 2016
    Posts
    90
    Thanks
    1
    Thanked 39 Times in 28 Posts
    What would you have done if they hadn't actually received it?

    I really would like to debate this. I don't think you have a leg to stand on, even if the post office says they delivered. That's just a fake service they provide. Like I said, that's what insurance is for.

  12. #10
    mikeinreco's Avatar
    SMF Badges of Honor


    Member since
    Dec 2011
    Location
    TENNESSEE
    Posts
    4,572
    Thanks
    1,193
    Thanked 4,725 Times in 2,171 Posts
    Quote Originally Posted by IamTheGreatest View Post
    What would you have done if they hadn't actually received it?

    I really would like to debate this. I don't think you have a leg to stand on, even if the post office says they delivered. That's just a fake service they provide. Like I said, that's what insurance is for.
    Not quite sure I follow........"Fake" service?.........I have watched the postman scan the item when they drop it off but once they deliver they are no longer responsible for the item

  13. #11
    matador's Avatar
    SMF Badges of Honor

    We purchase laptop computers and many components for greater than scrap value. We offer a shipping reimbursement program.replies

    Member since
    Nov 2013
    Location
    Big Wonderful Wyoming
    Posts
    2,270
    Thanks
    1,790
    Thanked 3,146 Times in 1,426 Posts
    If they actually haven't received it, I'd be pissed at the Post Office. I've seen weird USPS glitches happen though, so hopefully it shows up in a day or two, or they delivered it to someone next door who has it and will bring it over, or something like that
    More than Scrap Value Shipment Tips: http://www.scrapmetalforum.com/scrap...tml#post242349

  14. #12
    SMF Badges of Honor

    Member since
    Jun 2017
    Location
    Las Vegas
    Posts
    903
    Thanks
    2,528
    Thanked 1,440 Times in 563 Posts
    FWIW in all my years selling stuff on-line, thousands and thousands of transactions, have only had two packages go missing that I recall. A few marked as delivered that weren't all showed up either through the recipient finding it or the delivery person fixing an error. They get joked about but tbh the post office does a pretty fine job

  15. #13
    SMF Badges of Honor


    Member since
    Feb 2016
    Posts
    90
    Thanks
    1
    Thanked 39 Times in 28 Posts
    In the terms of a "fake" service, around here, they don't scan and mark the package as "delivered" as they actually put in the person's hand... unless they need signature. Most of the time they bulk scan everything as they load it.

    I worked for a company that got lots of packages via UPS and FEDEX everyday. Sometimes the drivers would scan a pile in the truck, then throw them all, and then mark the signature down, to save time. So what you see on the outside doesn't always match the inside.

    P.S. Marking things fragile is a waste of time.
    P.S.S. If you can't afford to gamble with losing something, because honestly, it is an investment, get the insurance.

  16. #14
    auminer started this thread.
    auminer's Avatar
    SMF Badges of Honor



    Member since
    Nov 2012
    Location
    Allen, TX
    Posts
    1,196
    Thanks
    558
    Thanked 2,232 Times in 826 Posts
    Everything cycled out. I was just being a nervous nellie.

    This beerSARS has everything backed up and jacked up.

  17. The Following 3 Users say Thank You for This Post by auminer:


  18. #15
    WhiteSquirrel's Avatar
    SMF Badges of Honor

    Member since
    May 2020
    Location
    Ontario, Canada
    Posts
    101
    Thanks
    17
    Thanked 121 Times in 61 Posts
    Glad it worked out - I was nervous for ya!

  19. #16
    SMF Badges of Honor

    Member since
    Feb 2019
    Posts
    22
    Thanks
    25
    Thanked 30 Times in 12 Posts
    I use the post office for almost everything nowadays. Used to use UPS a lot, but they suck bigtime anymore.

    That said, I have been using the post office all of my life, and so far NOTHING has ever gone missing due to post office mistakes.

    Even when I worked at the local post office in the 60s, I never remember anything going missing. Broken? Crushed? etc. LOTS of times MOSTLY because the shipper never packed the shipment properly.

    If the package is not packed well enough that the contents won't survive a 6 foot vertical drop or won't survive me JUMPING on the package, the packages is NOT packed well enough for the contents to survive delivery. AND THAT GOES WITH ANY SHIPPER.

  20. #17
    matador's Avatar
    SMF Badges of Honor

    We purchase laptop computers and many components for greater than scrap value. We offer a shipping reimbursement program.replies

    Member since
    Nov 2013
    Location
    Big Wonderful Wyoming
    Posts
    2,270
    Thanks
    1,790
    Thanked 3,146 Times in 1,426 Posts
    I once had a laptop backed over by a mail truck, so yeah, sometimes your luck is going to suck. But, good packing gets it there most times. When a lot of hard drives comes in, a little "game" we have at the office is to guess the pass-rate on boxes. A well-packed box will usually test out around 90% passage, more if the sender pre-tests. A poorly packaged one will never do well. I had a pallet I worked through that didn't get much packaging. That was a couple thousand dollars lost for them- at least. It makes me cry to see stuff like that happen. Pack your stuff so that it can survive an apocalypse, and it'll usually work out. If the Post Office screws up on delivery, I can usually take the tracking number to them and have the box located within a couple hours


  21. Similar threads on the Scrap Metal Forum

    1. Animal Tracking
      By Julie in forum Off Topic Discussions
      Replies: 5
      Last Post: 03-18-2019, 03:37 PM
    2. Tracking profits
      By afmedic279 in forum Scrap Metal Tips and Advice
      Replies: 31
      Last Post: 05-23-2013, 11:43 PM
    3. 800+ servers delivered today
      By Premiercorerecycling in forum General Electronics Recycling
      Replies: 3
      Last Post: 12-20-2012, 10:16 PM
    4. Getting a conatiner delivered to a site...have some questions?
      By Ry4nscr4p in forum General - Let's talk business
      Replies: 21
      Last Post: 12-08-2011, 06:51 PM
    5. GPS tracking just in case you would like to know.
      By EcoSafe in forum Off Topic Discussions
      Replies: 20
      Last Post: 12-07-2011, 05:21 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

 
Browse the Most Recent Threads
On SMF In THIS CATEGORY.





OR

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

The Scrap Metal Forum

    The Scrap Metal Forum is the #1 scrap metal recycling community in the world. Here we talk about the scrap metal business, making money, where we connect with other scrappers, scrap yards and more.

SMF on Facebook and Twitter

Twitter Facebook