Sold a listing and this is the convesation I had with buyer AFTER he bought and paid.

[listing discription] [included a photo of the factory box full to the top]
Box of around 200 handset cords. This is a multiple listing, I have 4 boxes. The boxes have been opened so I am NOT 100% positive each box has all 200 cords. They all weigh the same.

[his question] [after he bought and paid]
I have a customer who ordered 200, so it has to be exactly 200. I need that assurance,plse thnx

[my answer]
Please ask questions before buying. I have this ready to ship and if I did not notice this message it would have gone in 30 min.
I can not guarantee the box has 200. I am not going to count them. This is less then half of what they would cost me wholesale.
Do you want me to ship them?

[his reply]
You are an idiot I am buying based on the fact there is 200 of them.. YOU CANT EVEN COUNT IT and you have the guts to come here screaming orders. REFUND MY MONEY IN FULL .. For all I care "about 200" could be fifty, it could be 100 , it could be anything. what did I pay $90 for ? I deserve to know

[My reply]
WOW!! I said Please. I am sorry if I came off as being that rude. The listing clearly states that there may not be 200. Originally I had 4 boxes and each box has 2 smaller boxes and one was open in each box. I don't know where you buy yours but this box would cost me $180 wholesale.
You paid $90 for a box that most likely has 200 cords.
Orders???? I told you I was not going to count them and asked if you wanted them.

I refunded his money and did not ship them. He sells refurbished phones on eBay.

He was using you as a drop shipper

I would block him from future auctions , some people just don't read item descriptions . You handled it well by keeping your cool.

Quote:

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Originally Posted by Immulmen

I refunded his money and did not ship them. He sells refurbished phones on eBay.

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I see he negged you >> LAZY, RUDE -- VERY UNPROFESSIONAL

I doubt eBay will remove it
Before you reply >> Calm down and answer with a very factual reply

Lot of About 200 New 12' ft 12 Foot Gray Phone Handset Receiver Curly Cords | eBay

Betting he also dinged your DSR scores with 1's or 2's
I would approach eBay as he is a competitor and only made the purchase so he could leave you the NEG
They might >> Just might >> remove using that as a reason

I should contact him and tell him I want 180 of them... He will get in touch with you quick I think!

And this is why I no longer use ebay. Too many deadbeats, Flaky McFlakersons, whiners, people looking to get one over on you, and people in general who can't read, yet somehow magically find their way to ebay, register, and bid on stuff.

what's his ebay listings?

Quote:

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Originally Posted by hobo finds

what's his ebay listings?

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530 Feed Back number but only Immulmen (the Seller) can see the rest as far as percentage and DSR's

Quote:

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Originally Posted by hobo finds

what's his ebay listings?

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thelegendary02 | eBay

Ho only gives a 14 day warranty on refurbished phones. I don't sell many refurbished phones but any desk phone I sell or repair gets a 1 year warranty that covers anything short of coffee spills or throwing it across the room.
I reported his feedback to eBay and will wait to see if anything happens before I leave him some.

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Originally Posted by IdahoScrapper

And this is why I no longer use ebay. Too many deadbeats, Flaky McFlakersons, whiners, people looking to get one over on you, and people in general who can't read, yet somehow magically find their way to ebay, register, and bid on stuff.

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So what's the alternative? Amazon? CL?
I use cl but don't care for some of the riff- raff you deal with.

Quote:

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Originally Posted by JohnC4X4

He was using you as a drop shipper

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I only ship to the PayPal address. He probably would have sold them for $300 or more. Hiss loss.

I have had one negative and managed to get it removed also got a neutral and had it removed as well. It took me perhaps an hour on the telephone with a couple of ebay reps.

What I had going for me is the record of the messages with the buyer. Certainly one of them threatened to give me a negative feed back if I didn't give a full refund.

Threats like this ebay calls extortion and cleared up both feedbacks. When I contacted ebay I was told it was just part of doing business and even good sellers get negatives I pushed ebay until I got the ebay reps to read the messages and it was only then that I got help.

I suggest you push ebay reps to read the messages, and if you don't get relief then push for another rep.

Lastly take care how you respond to your buyers so you have the best chance to defend yourself with ebay. Mike

Definitely CALL Ebay. The only help I have received from them regarding feedback has been when I called and spoke with a human. I have had said humans remove negative feedback twice...

Quote:

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Originally Posted by Immulmen

I only ship to the PayPal address.

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Buyer is given a chance when checking out to edit the ship to address to any one you want
He was using you as a drop shipper

Quote:

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Originally Posted by Immulmen

I reported his feedback to eBay and will wait to see if anything happens before I leave him some.

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As the Seller you can ONLY leave Positive Feed Back with a Positive comment
If you do the green donut with a Negative comment the Buyer can have it removed and eBay will slap you with a policy violation

You can leave almost any comment in reply to his Negative Feed back / comment for you

Wow, I must lead a charmed ebay life. I've never had buyer freak out that bad although I've had a couple of dudes get pissy (out of maybe a hundred) with their wildlife feathers they bought from me. One guy thought he was getting professionally tanned pheasant skins instead of just borax dried and I tried to explain that I wasn't making much more than a Mexican street vendor per skin and he's not going to get that kind of quality for less than $2 a skin. He calmed down a bit and excepted them and I added to my general description that these bird skins aren't professionally tanned. Another guy got miffed that his dried spread out wild turkey fan got ruffled up in the box (has a lot of void spaces that I pack with balled up plastic grocery sacks). Again, it wasn't like he was paying high dollar for the fan and could have re-worked the feathers a bit to smooth them out. Finally, I got mad, told him he was a PIA and gave him his money back. Never heard another word. Had a couple of thieves (either actually themselves or real thieves) from Hawaii but that's another matter.

JOHnC4x4- pardon my naivety, but what's a "drop shipper"??

P.S. But out of probably 700+ deals on ebay, I've only had about 10 or so that have gone bad (at least that I found out about)...

Quote:

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Originally Posted by junkfreak

So what's the alternative? Amazon? CL?
I use cl but don't care for some of the riff- raff you deal with.

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I use CL, local auction house, or more and more I just scrap it and don't deal with the public.

Quote:

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Originally Posted by DakotaRog

JOHnC4x4- pardon my naivety, but what's a "drop shipper"??\

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Someone who uses a drop shipper advertises a product for a price and when it sells, he finds the item for less and buys it and has the person he buys from send it to the person who bought from him.

Alibaba is a well known drop shipping organization.

Yanno, from the terms of service on ebay, it looks like you are not supposed to list something you don't physically have at the time of the listing. That right there is leverage to get the negative feedback reversed.

At least you still have 4.8s or higher for your DSRs. The feedback percentage will rise, too.

I'd be interested to see how eBay handles this. It's more classy and professional than the classic "Buy his cheapest item and leave negatives" tactic. And cheaper, too!

Thanks!! So this person never actually "owns" the item except on paper (?). Does ebay allow that or people just get around it?? I suspect it could blow up in some guys face if he can't find the item cheaper in a reasonable amount of time. Most of the things I sell are probably less affected by such schemes.

Not surprising about Alibaba. Its runs by the Chinese. They've been making up schemes since Marco Polo!!

Basically, yes. They are constantly putting their reputation on the line, and are basing their business success or failure completely off of other people's actions. It can't end well.

I bought some shipping labels on eBay. Interestingly, the box said "Alibaba US" on the from part. Basically, I ordered on eBay, yet the eBay seller didn't actually fulfill (Ship) the order.

Quote:

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Originally Posted by DakotaRog

Thanks!! So this person never actually "owns" the item except on paper (?). Does ebay allow that or people just get around it?? I suspect it could blow up in some guys face if he can't find the item cheaper in a reasonable amount of time. Most of the things I sell are probably less affected by such schemes.

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CORRECT
As a Seller drop shipping you are only as good as the Seller you are buying from
Until 6 years ago when Hollander stopped printing the manuals and went to eBooks only
I sold the Hollanders and they were drop shipped from Hollanders fulfillment vendor in Washington state
Worked out GREAT for me >> I was dealing with a reputable company so there was little risk for me
I made almost $200 each set and I never handled them
Life was good!

The couple mistakes they did make >> wrong books, broken binders >> That type of thing >> They sent replacements next day

an education tonight. Never have heard of such a scheme. My sheltered life...

When I whine about some of my low prices I get on ebay, my postmistress tells me I should have some friends or relatives bid it up (shill bidding, although I doubt she knows that term). I just look dumbfounded and tell her that's not allowed. Her comeback is< yeah, but don't you think it happens???"

Next time she says that I'll reply, "Yeah, and I have a conscious to be an honest person."!! Money doesn't free one's soul ;)

OK, too tired to go skin my freshest coon out. Hopefully it isn't frozen solid by morning and I'll do it before work...

Quote:

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Originally Posted by matador

I bought some shipping labels on eBay. Interestingly, the box said "Alibaba US" on the from part. Basically, I ordered on eBay, yet the eBay seller didn't actually fulfill (Ship) the order.

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There was a shipping label scam several years ago >> Involved FedEx and UPS and their 1/2 page self stick labels
An eBay Seller would list 1000 labels for X amount of money with FREE shipping
Buyer would purchase them
The Seller would open the Buyer a FREE FedEx account using the information they received for the ship to address
Once the account was open the Seller would have the labels shipped to the Buyer from FedEx
Some of the Buyers never did realize they had FedEx accounts

The FedEx labels have no logos >> 1/2 sheet label and the other 1/2 is regular paper to print receipt on
The UPS labels are 2 1/2 sheet labels per sheet with a small logo on the edge >> Covered with a sharpie or if using Priority mail I put a Priority label on top of the LOGO

Had this happen to me before (imagine that)...............I refused to send item to a different address than was on their pay-pal..............I cancelled transaction and refunded money............Of course I got a negative..........You will have to call Ebay and don't get off the phone until you get someone to reverse the negative.............You never shipped item and you gave the money back..............It may take an hour on the phone but it may be worth it to keep your feedback up

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Originally Posted by mikeinreco

....I refused to send item to a different address than was on their pay-pal...........

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Must have been years ago
OR the Buyer didn't know what they were doing
Now when you check out you are given a chance to edit the ship to information to anything you want it to be

I did this myself about 6 months ago
Buyer purchased a Caddie Headlight assembly and I went crazy looking for it
Finely did the drop ship >> Ordered same item from another Seller
Contacted them and asked them not to include any paperwork in the package
They were kind enough to do that for me
I did sweat bullets until I saw the nice Feed Back

About a week later the light turned up sitting on the shelf behind me

They were two labels per sheet, and didn't have any UPS logo. The back of the paper says "5 Stars" all over the place. Not a brand name, but the labels work well enough.

I will admit that I still run a piece of packing tape over them. Alibaba US also ran packing tape over the label on the box! Now that's product confidence!

Called ebay today 2 times. The first time they said it could not be removed. The 2nd time I was told the same thing so I asked for a supervisor. She listened to my explanation, looked at the messages and said the feedback will be removed within 24 hours.

The feedback has been removed.

VERY Nice when the system works!!

You would think if a refund was given in a reasonable amount of time that leaving bad feedback wouldn't even be an option that comes up.

You'd think, but such is ebay.

Quote:

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Originally Posted by DakotaRog

Thanks!! So this person never actually "owns" the item except on paper (?). Does ebay allow that or people just get around it?? I suspect it could blow up in some guys face if he can't find the item cheaper in a reasonable amount of time. Most of the things I sell are probably less affected by such schemes.

Not surprising about Alibaba. Its runs by the Chinese. They've been making up schemes since Marco Polo!!

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Quote:

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Originally Posted by DakotaRog

an education tonight. Never have heard of such a scheme. My sheltered life...

When I whine about some of my low prices I get on ebay, my postmistress tells me I should have some friends or relatives bid it up (shill bidding, although I doubt she knows that term). I just look dumbfounded and tell her that's not allowed. Her comeback is< yeah, but don't you think it happens???"

Next time she says that I'll reply, "Yeah, and I have a conscious to be an honest person."!! Money doesn't free one's soul ;)

OK, too tired to go skin my freshest coon out. Hopefully it isn't frozen solid by morning and I'll do it before work...

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I really wouldn't call it a scam or scheme, it is a way to list products and have the items and orders and shipping handled by the company selling the product. It is done all the time in stores and on websites or even insurance sales. Someone is advertising a product or service for someone else and makes a bit of money off the sale of the item. It is "sales"

I have no problem someone or company selling for someone else (commission, consignment) if they know the other party has the product. The job of the person (company) getting the commission is getting the best price for it. The problem I have is someone saying they have a product and then finding it for cheaper while the buyer has already paid for it such as it appears was the case in this point and getting all pissy when there wasn't (maybe) exactly 200 units in the lot. To me, that smacks of dishonesty or at least maalox swigging business practices (hope I find those things for less because I just sold "them" to someone even though I not actually have them in hand). Maybe its just me but I wouldn't do it...

I just had a very similar situation yesterday. I'm gonna post about it here shortly haha.

It happens. I sell lots of laptop parts on eBay. One disk drive sold for $9.99, title says laptop CDRW DVD disk drive model number#..., had three pictures of different vantage points of the disk drive, the description says in the listing laptop disk drive. Customer bought it and sent me an email "this is not a laptop! I thought I bought a laptop for $99.99 with a disk drive, you tricked me"

*facepalm*

My advice would be to leave as little open to confusion as possible in the title. Today you have people buying ebay items from their cell phones while on their cigarette break. They don't read our descriptions. They read the title, look at the pics and price and buy.

Yea well...as long as you properly title, condition and describe your product if the sheep still press buy and blame you for it...that's not your problem and you don't deserve negative feedback for it.