George, I like you and hate to call you out on it, but you did misrepresent the item(though not intentionally). When someone files a case ALWAYS tell them to send it back for a refund.



I have had 3 or 4 claims for "not as described". Every time I told the buyer to return it, and I would refund it. Then Ebay would give them a certain amount of time to send it back(I think 10 days). I won every case, because none of them ever sent anything back to me.

If you get the laptop back and refund the payment, he will not be able to leave feedback.