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Got some attitude at the good will yesterday.

| General Electronics Recycling
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    parrothead started this thread.
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    Got some attitude at the good will yesterday.

    So, the load that I grabbed yesterday had 20 monitors with it. The guy actually said he could find something to do with them (throw them in the garbage), and I was able to fit them in so I took them. As long as the monitors do not out number the towers that I am picking up, I offer as part of my service to take the monitors for free and get them to good will for proper recycling.

    I no longer break them down and get the components from them for 2 reasons. 1) I am just too busy these days, and 2) I just clip the cord and leave something on the bone for Goodwill for offering this service. I am not sure how they work things there, but I am sure it is better for them or the service that they use to get the stuff other than the leaded glass and the plastic. I also know not to take advantage of a good thing else risk the chance of it going away.

    Anyhoo, I get to goodwill yesterday with 10 of these monitors. They are unloading some big trucksand the unloading area is cordonned off. A guy waves me over and heads out with a cart. I greet him and get out of the truck. I say that I have some non working monitors for them. He looks at them and says "why did you bring them here then"? ( I have been here before and these are the words I always use. I have also unloaded with this guy before so he knows). I took offense immediatelly and said "because you take them for recycling, I saved them from the garbage and you guys are going to rcycle them properly". He dropped the attitude, and then I realised that I was dealing with someone who is slightly handicapped, so I dropped the attitude as well.

    I unloaded and parked because we needed another TV for the back porch. This is our third. Always humid back there so we grab a 10 or 15 dollar TV and don't worry about it and just grab another when it craps out.

    My ire was raised again very quickly as I can almost not get the small shopping cart through the aisles to get to the TVs and then there are some people that have lawn furniture spread out everywhere and I can't get through at all. I gritted my teth and found a rather long alternate route to the TVs. picked out the $15 V with the best picture and headed to checkout. There were customers there that just agrivated me to all get out. Leaving after checking out and leaving their carts right there. I had to get out of line and clear a path so the rest of us could get to check out.

    Then the checkout guy was there. He was the most pleasant individual I ran into there all day. He was the last person I dealt with there, and left a positive image of the experience for me. I noted his name and called the store when I got home. I did not tell them my bad points, but only praised the checkout guy at the end.



    Anyhoo again, anyone know the full details of what Goodwill gets from us dropping off our monitors? I recall a post some time ago that it is in their favor as they need to hit a total weight limit or something like that.
    "64K should be enough for anybody." - Bill Gates 1981
    http://www.treasurecoastelectronicrecycling.com/

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  3. #2
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    They have a contract with Dell to collect E waste, and they are paid for everything they take. I do not know how much, but they are definitely making money on it.

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    parrothead started this thread.
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    This is from their website.

    Your donated equipment has value—sometimes as a whole system, sometimes as parts, and sometimes as raw materials such as metals, plastics and glass. The proceeds from your donation are all returned to Goodwill and help to support Goodwill's important mission of putting people to work. You'll get a receipt for tax purposes, plus you'll be helping to protect the environment and benefit your community at the same time!

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    They get shipped to China where there is no EPA.

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    I know in mass they throw them right in the dumpster...

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    I know from experience through working at a savers a goodwill rival persay that we do not recycle tvs and state we dont take them and its the #1 problem we have is getting rid of them

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    mind if i ask, what is a

    Quote Originally Posted by mascraps View Post
    a savers a goodwill rival persay that we

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    ahhh, a goodwill rival?? I don't believe goodwill has a rival, at least not in the public sector. When I was injured on a job, and the insurance owned the drs, and the politicians, and everything else that goes with trying to get fixed up and working again, Goodwill was the only one there who stepped up to the plate and said, we can't do much, but we'll do what we can.

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    parrothead started this thread.
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    Quote Originally Posted by mascraps View Post
    I know in mass they throw them right in the dumpster...
    Is it a reconnect facility? Many are not. Their description says that nothing is shipped out of the country.

    If it is not a reconnect facility, they do not take them.

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    and PH, attitude never got anybody anywhere worth going to. I've been there myself, too tired and too pressed to get done what I needed to, but tried doing it anyway, it never comes out good. Patience is a virtue, and virtues are an ever increasing rarity these days

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    It's a two way street though Bear. I find more and more it's not just customers with an attitude. I've worked retail. More years then I care to count. From bookstores to toy stores. I've sold it all or most of it in retail. I ever acted as some of these people that currently work in the field and I'da been looking for a new job.

    Down here on my sandbar I run into some grouchy people on both sides of the counter, was just up in Va. near Richmond, saw more of the attitude on both sides of the counter, for little or no reason.

    If your a customer and your having a bad day..Don't take it out on me. I'm not your ex, your boss, your shrink, or your punching bag. I'm here to do my job. Let's make it pleasant for both of us

    If your a worker and Having a bad day .. See above. Don't like your job then quit an stop taking it out on folks trying to spend their money with you! If your not a people person find a job where you know..you don't deal with them. lol.

    Very simple rules to follow for both sides. Shame common sense isn't so common.

    Oh and that other simple rule..."Treat others as you'd want to be treated."

    Sirscrapalot - Did ten years with Toys R Us, floor and trucks. 10 Christmases = Lots of really rude people and some fun ones.

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    exactly what i was saying SSA, too tired for me = go on home. I can tell when I've had my fill of shopping, i get too quick too

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    Quote Originally Posted by happyscraper View Post
    They get shipped to China where there is no EPA.
    Not from goodwill, maybe other companies but not them.
    P & M Recycling - Specializing in E-Waste Recycling.
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    the goodwills here, will not take them at all unless they work and come with original remotes.

    even though they are on the dell list, they wont take them.

    so I gut them completely and here set them for the trash men, or take them to the dump.
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    Reconnect accepts any brand of used computer equipment in any condition. We also accept just about anything that can be connected to a computer.

    Monitors
    If the glass is broken, place the monitor in a cardboard box lined with a large plastic garbage bag. Seal the box and clearly label it with "broken monitor" and the date.
    Computers (Desktop & Laptop)
    See Hard Drives, below.
    Printers
    Including laser & inkjet
    Scanners
    If the glass is broken, place the scanner in a cardboard box lined with a large plastic garbage bag. Seal the box and clearly label it with "broken scanner" and the date.
    Hard Drives (External or Internal)
    Dell and Goodwill Industries do not accept liability for lost or confidential data or software. You are responsible for backing up any valuable information and erasing sensitive data from the hard drive before dropping it off. (If you want to completely erase the hard drive, you can find a number of free services available online.)
    Keyboards
    Wired or wireless
    Mice
    Wired or wireless
    Speakers
    With or without cables
    Cords & Cables
    Including power cords & USB cables
    Ink & Toner Cartridges
    Full or empty
    Software
    Please include the license key.
    Microsoft Xbox®
    Systems & peripherals
    Microsoft Zune®
    Systems & peripherals
    Microsoft-branded Webcams
    Recyclable at select locations
    Please contact your local Goodwill to see if the following items are accepted.

    Televisions
    Cell Phones
    Appliances
    Dell Latitude E6320 packaging (Canada Only)

    Computer Equipment Recycling with Reconnect

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    Each Goodwill seems to have a slightly different policy depending on who runs the place. Its kind of like the post office where each location seems to have a different idea of what Media Mail is supposed to be.

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    Quote Originally Posted by GeorgeB View Post
    the goodwills here, will not take them at all unless they work and come with original remotes.

    even though they are on the dell list, they wont take them.

    so I gut them completely and here set them for the trash men, or take them to the dump.
    That's very irresponsible of you.

    http://reclaimtech.com/
    We pay you to recycle!

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    Quote Originally Posted by drozenski View Post
    That's very irresponsible of you.
    what else could he do Droz?

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    Quote Originally Posted by drozenski View Post
    That's very irresponsible of you.
    Irresponsible is irrelevant. 9 out of 10 times CRT's end up on the curb already, so in all reality he is reducing how much waste goes to the land fill.
    Garbage keyboards > spɹɐoqʎǝʞ ʎɐqǝ

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    Quote Originally Posted by drozenski View Post
    That's very irresponsible of you.
    Yeah, it is so irresponsible for me, because I make the rules and regulations for the companies that are SUPPOSED to be recycling these themselves.

    I have contacted everyone within a good reasonable driving distance, and no one will accept them gutted. Heck, i have even told them that i would give them to them ungutted, and still no go. Everyone has told me the same thing, they MUST be working and have a remote.

    The landfills here that I take everyone junk related to, recycle everything that they get. They have areas for junk, construction debri, mulch, brush debri, you name it. The only thing that actually gets put in the ground, is biodegradable stuff.

    The landfills recycle everything and get paid for it all.

    I wish I didnt have to resort to trash or the landfill, but I have no choice. So, as I get the TVs, I take a sledge, knock enough of the back off, to grab the degaussing cable and yoke and some of the wire, and then leave the rest and dump it.

    When a organization around here actually will take them, then I will be happier than a kid on Christmas to take them to them ungutted.

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