USPS raised prices... again! - Page 2

Has anyone tried to file a complaint about the quality of your local service? I have, I was having a problem awhile back, my mail was consistently being delivered after 6 pm, when at one time it was like clock work between 2 to 3 pm. We even got it after 8:30 pm once. I went to local post office to inquire why so late? Was referred to assistant manager, he acted like no big thing, even said "you got it didn't you". I asked to speak to his boss, he was on vacation. When does he return? Response "not sure". So for every other day I returned, after three weeks, I was told he was in, please wait by P.O. boxes, he will be out to see you soon. In this entire period of time I and my neighbors mail was late every night (I was not the only one trying to find out why?). When manager comes out to see me, he asked how can I help you? I explained in detail, his response? Iv'e been on vacation I'll need to look in to this. I asked? Is it normal for mail to be delivered so late? All depends. What is your goal, like what time do you want the mail delivered by? His response was, we really don't have a set time, as long as it's delivered six days a week. I asked is there a procedure to file a formal complaint? Response No, is there anything else I can help you with.

pjost - I agree with you overall for the price, the volume they deal with it is overall a good system. Try to get USPS management to do something if there is a problem. In my company, if one of my trucks isn't in when I expect them, I want to know why, before a customer ask me! If a customer needs to get a hold of me, it has never taken three weeks! If they want to know the procedure to complain, it's simple don't pay me until your happy with my service. I can count on three fingers the times I haven't been paid, in full and those were me giving a customer credit for our mistake.

In my opinion, the problems at USPS is not with the workers, it's the management and it starts with the U.S. Congress.

Originally Posted by ScrappinRed

Just in case any of you Ebay sellers missed it, USPS raised their prices again. It's pretty substantial on some, like small flat rate went up almost a dollar from $5.20 to now $6.10. Also padded flat rate used to be $5.70 and is now $6.10. Haven't checked them all out, and I understand they warned us about it.

Just passing along the info and grumbling over here in the corner...


*Also they are only insuring up to $50 for free now instead of $100 on priority mail.

Yes I just noticed that also, I went back and go what the heck going on.. it was 5.00 and then I made a mistake and went back and redid it and it turn to 6.10 just for a small package I'm like really, I think I could of gotten away with postage stamps, Not to happy... espeically when they can't mail my mail or recv my mail, They want more money yes it tough work, but they royally screwed up on one issues and I paid a huge consequences and they admitted to their fault and all they could say is We're sorry.

so, I've lost a few bucks on a few of my sale but will make changes on the next relisting.

so I feel for us scrap guys. and the saddest thing is you sell an item for 6.00 and you make .90 then paypal takes their share and you're left with ziip nadda..
and I also saw that too, about the 50.00 heck at times they would not insure package that I recv or sent.

and I got some knarly package just got in last week, box is blown wide open, and or medium flat rate box damaged, the item inside was worth 100.00 but lucky it was still working and thankfully for the padding my partner put in it at the other end.

I some what feel sorry for USPS it has 535 plus bosses. Every congressman, senator, president, and every other political assistant etc. acts as their boss. They can't close down any branch offices with out permission from all of them.

Personally I would drop to 3 day a week home delivery but of course that would bring down the wrath of all the government "bosses" and the unions.

With all these restrictions could you operate your business successfully?

As I do sell on ebay and use the ebay shipping services these rate changes have come with good and bad news. The increase in first class maximum weight from 13 to 16 oz. has been good. In the end it is what it is. 73 Mike

My understanding is that ebay applies the FVF only to shipping DIFFERENCE, such as if I charge 6.10 to ship small flat rate and it cost 6.10 then remaining balance is zero and no fvf is applied to shipping costs.

My account breakdown when I looked "appears" to reflect this but it's **** hard to figure out because ebay doesnt really lay any of it out for you. I just looked at their fees breakdown. After alot of searching, sure enough, they charge full FVF for the entire transaction...including calculated shipping....which...I have no control over. How can I do an international transaction and have no idea the fee but get charged in advance of actual shipping costs... gah what a nightmare.

That's what I thought...when did the total shipping versus differential costs FVF rule change? I've looked and found very little information on it.