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very first sell on eBay

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    kcscrapper started this thread.
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    very first sell on eBay

    About to make my very first sell on eBay a 20lb box of gold end connectors bid was started at$10 got one bidder with 3 bids and 3 watchers. Didn't think I was gonna sell anything because I only have 1 feed back on something I bought but I guess someone is going to give me a chance


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  3. #2
    Metalbestos's Avatar
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    Good luck I hope it works out in your favor
    Buying ewaste and video games !

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  5. #3
    kcscrapper started this thread.
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    very first sell on eBay

    thanks

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    Just a tip on ensuring you should get positive feedback... Ship quickly once the buyers funds hit your paypal. One of the things I've made it a point of doing when selling on Ebay is to get the item out the door by next business day and I use either USPS Priority or Fedex. On nearly all my feedback, it is mentioned "Fast Shipping". There's few things more annoying than a seller who drags their feet on shipping an item.

    Also, don't get offended by the non-payers. I've been noticing lately that there seems to be an influx of non-payers, at least with my auctions. Setup your account to automatically open a dispute when non-payment occurs and try not to get discouraged with it. It's annoying as hell but it comes with the territory.

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  8. #5
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    Quote Originally Posted by JustInTime View Post
    Just a tip on ensuring you should get positive feedback... Ship quickly once the buyers funds hit your paypal. One of the things I've made it a point of doing when selling on Ebay is to get the item out the door by next business day and I use either USPS Priority or Fedex. On nearly all my feedback, it is mentioned "Fast Shipping". There's few things more annoying than a seller who drags their feet on shipping an item.

    Also, don't get offended by the non-payers. I've been noticing lately that there seems to be an influx of non-payers, at least with my auctions. Setup your account to automatically open a dispute when non-payment occurs and try not to get discouraged with it. It's annoying as hell but it comes with the territory.
    I have my account marked to automatically bar any buyers that have 2 strikes against them, it'll weed most of them out.
    I get maybe 1 every six months.
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    Quote Originally Posted by Mechanic688 View Post
    I have my account marked to automatically bar any buyers that have 2 strikes against them, it'll weed most of them out.
    I get maybe 1 every six months.
    Ya, same here. I have it set to the most restrictive possible but I've been finding I've been getting more and more non-payers who are either new to ebay, or have extremely low feedback. The last month out of out of like 10 auctions I've put up, a good third were non-payers.

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    kcscraper congrats on your first. We all start somewhere, I hope to do the same soon.

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    Welcome to the ebay community. I just found out about "Second Chance Offer". Its an option you can use if someone doesnt pay, you can offer the item to the next highest bidder or if you have more of the same item you can offer another one to the next highest bidder. I have never used it but, this is the first time I have seen it. Has anyone used this option?

    What is a 2nd Chance Offer / Second Chance Offer ? | eBay

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    Just sold something and the guy didnt pay right away and the next day there was a button with a link to do "Second Chance Offer". I didnt use it because the guy paid later the next day but, good to know this option is out there for the people that are like "save it for me ill buy it" and then dont buy it.

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    Quote Originally Posted by mrsamsonite View Post
    Just sold something and the guy didnt pay right away and the next day there was a button with a link to do "Second Chance Offer". I didnt use it because the guy paid later the next day but, good to know this option is out there for the people that are like "save it for me ill buy it" and then dont buy it.
    I'm pretty sure you wouldn't be able to use the Second Chance Offer for simply a slow payer. If you do, you'll likely get dinged by the original buyer with bad feedback and likely get dinged by Ebay also. If a buyer doesn't have instant pay setup, they have either 3 or 4 days to pay after you send the invoice(I forget which). After that, if you have it setup automatically, a dispute is opened through the resolution center. The buyer than has another 2-3 days to pay(again, I forget which) where afterwards the resolution is closed in your favor if they don't end up paying. You can then relist or do the Second Chance Offer.

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    Don't sweat the non payers. They are annoying, but I have found if you are just a bit patient, many times they will pay. I also will send a couple reminders and let them know I have to open a non paying bidder case in order to have my fees refunded.

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    Quote Originally Posted by JustInTime View Post
    I'm pretty sure you wouldn't be able to use the Second Chance Offer for simply a slow payer. If you do, you'll likely get dinged by the original buyer with bad feedback and likely get dinged by Ebay also. If a buyer doesn't have instant pay setup, they have either 3 or 4 days to pay after you send the invoice(I forget which). After that, if you have it setup automatically, a dispute is opened through the resolution center. The buyer than has another 2-3 days to pay(again, I forget which) where afterwards the resolution is closed in your favor if they don't end up paying. You can then relist or do the Second Chance Offer.
    Actually if they don't pay within 48 hours with most items you can open a case. Then if they don't pay within 4 days of opening the case you can escalate the case. If you don't escalate the case it takes 30 days to time out. If you escalate the case Ebay should mediate a response within 48 hours from when you escalate. You can also call Ebay once you escalate and many times the customer service rep will make a final decision on the phone with you.
    ~You have to start somewhere to get anywhere~

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    I have used the second chance feature many times. It is a great way to sell more than one of the same item. It is NOT for slow payers. Like others have said, you have to go through the process with slow/non payers. It is a PITA but it is the only way to be sure you don't get bitten. Most often, slow payers will pay up once ebay starts the action against them. They don't want the bad rep. If they do not pay, it takes about a week for the process to work itself out and then you can relist. I have found that by that point the second chance offer does not work because other bidders have moved on to other things. However, if you have several of a single item (in similar condition) you can list one (listing multiples creates competition with yourself) and simply use the second chance to sell off the others at a slightly reduced price.
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    Quote Originally Posted by ScrappinRed View Post
    Actually if they don't pay within 48 hours with most items you can open a case. Then if they don't pay within 4 days of opening the case you can escalate the case. If you don't escalate the case it takes 30 days to time out. If you escalate the case Ebay should mediate a response within 48 hours from when you escalate. You can also call Ebay once you escalate and many times the customer service rep will make a final decision on the phone with you.
    I don't think you have to escalate after opening the cause. When the Unpaid Item Assistant opens a dispute(after non paying for two days), buyer has 4 more days to pay after which the case is automatically closed in favor of the buyer.

    Maybe when you manually escalate it you also have to manually close it out? If that's the case, I don't know why anyone wouldn't use the Unpaid Item Assistant. It's all automatic.

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    Quote Originally Posted by JustInTime View Post
    I don't think you have to escalate after opening the cause. When the Unpaid Item Assistant opens a dispute(after non paying for two days), buyer has 4 more days to pay after which the case is automatically closed in favor of the buyer.

    Maybe when you manually escalate it you also have to manually close it out? If that's the case, I don't know why anyone wouldn't use the Unpaid Item Assistant. It's all automatic.

    When you escalate a case, ebay makes a decision and the case is then automatically closed by ebay. The value of escalating the case is simply to save time. Personally, I give everyone 4 days to pay because sometimes folks are on the road or have busy schedules and they need a few days to get it done. I am not impatient for my money, as long as I know it is coming. However, after 4 days, ebay will automatically open a case and I will escalates at the earliest possible moment so I can relist the item.

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    very first sell on eBay

    Never, ever escalate a case if you are the seller, unless you are 100% positive you will win. Most of the time it is better to let the case run out. If they don't pay within 4 days of opening a non paying bidder case, you can close it manually.

    The only time I would escalate is if the tracking shows delivered and the buyer opens a case for item not received. Even then I would call instead of going through the ebay resolution center.

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    harsas's Avatar
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    Quote Originally Posted by AuburnEwaste View Post
    Never, ever escalate a case if you are the seller, unless you are 100% positive you will win. Most of the time it is better to let the case run out. If they don't pay within 4 days of opening a non paying bidder case, you can close it manually.

    The only time I would escalate is if the tracking shows delivered and the buyer opens a case for item not received. Even then I would call instead of going through the ebay resolution center.

    This is a good point. Perhaps I should have been more clear. I was speaking of a non-paying bidder issue. If the bidder does not pay, then escalation is a simple matter and it will close in the seller's favor. If it is a shipment issue, then you should not do it until you have a delivery receipt. If it is a not as described issue and you are contesting it, I would try to wait it out rather than escalate at all. It is definitely necessary to think through all of your actions before you take them as ebay is not seller friendly and will side with the buyer in any ambiguous cases.

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    Quote Originally Posted by JustInTime View Post
    I don't think you have to escalate after opening the cause. When the Unpaid Item Assistant opens a dispute(after non paying for two days), buyer has 4 more days to pay after which the case is automatically closed in favor of the buyer.

    Maybe when you manually escalate it you also have to manually close it out? If that's the case, I don't know why anyone wouldn't use the Unpaid Item Assistant. It's all automatic.
    I don't use the Unpaid Item Assistant because I have a few regular buyers who take 4-5 days to pay. All of my listings do state if I don't receive payment within 48 hours an unpaid item claim will be opened.

    My above comments in this thread about opening cases were referring to unpaid items. And yes, if you manually open a case you have to manually escalate after 4 days. If you do nothing it will stay open for 36 days and Ebay will close it and you don't receive a final value credit.

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    Quote Originally Posted by ScrappinRed View Post
    If you do nothing it will stay open for 36 days and Ebay will close it and you don't receive a final value credit.
    Ah... That's crap.

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    My two basic rules of doing ebay.......If I buy something I pay for it and if I sell something I ship it...........If everyone was like this wouldn't the world be a much easier place to deal with.....LOL

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