customer service will trump price to most long term customers. I don't know your situation but becoming a middle tier buyer is a huge gamble. although having a top tier buyer just down the road is a big plus.
This is our 4th year and just last month one error in judgement. nearly put us out of business. we will make it but, we still haven't fully recovered.
When you become a buyer you now take on responsibility to others not just your self. What you do and the decisions you make effect them as well.
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